Expired Listings
Specialized Questionnaire for Expireds
In Keeping with what we consider a professional work ethic, you will never hear us talk down other agents. There are many very competent agents out there who we proud to be in the same profession with. We will however critique the answers you gave us, tell you what should have been done and why. Please respond with any questions!
1. Was the home listed on the MLS?
2. Did the agent create your own personal website complete with pictures, specifications, & surrounding amenities?
3. How many showings came from cooperating agents?
4. Home many time did you agent show the home?
5. Did the agent use a flyer box to distribute information on the home?
6. What was the commission arrangement?
7. How much commission was being offered to cooperating agents?
8. Did the agent call surrounding homeowners?
9. Did the agent distribute "Just Listed flyers" to surrounding homeowners?
10. Did the agent distribute "Open House flyers" to surrounding homeowners?
11. How many offers did you receive on the home? Amounts?
12. Was a home warranty offered on the home?
13. Was the property photographed by your agent?
14. Was a Photo flyer made and distributed to other offices?
15. What kinds of advertising were used to attract buyers?
16. How many times did the listing agent communicate with you?
17. Did the agent set up a broker's open house?
18. How many times was an open house held?
19. What other products and services were used to market to home?
20. Did you receive a complete marketing plan from your agent?
21. Did you have access to a referral or relocation program?
Pricing
22. How was the price determined?
23. Did your agent give you an analysis of your home's value?
24. Did you agent suggest a comparative pricing strategy?
25. Was the price adjusted at any time during the listing?
26. Wan an offical appraisal done on the home?
27. Did your agent provide you with a list of local appraisers?
28. Did your agent give to a list of the homes you would be competing with?
29. Did your agent update his/her market data during the listing?
30. How do you feel about the price?
31. What is important to you at this time, top dollar or a fast sale?
Product
32. Did your agent make a detailed inspection of your home?
33. Did your agent give you a checklist to make your home more attractive?
34. Did you agent instruct you to stay at home during a showing or to leave?
35. Did you use a lockbox with the home?
36. Were you given a list of recommendations to implement on the day of the showing?
37. Does each room of the home tell a story?
38. Is the outside of the house staged for drive-bys?
39. Did your agent give you a list of local contractors for minor repairs?
40. What do you feel are your homes best attributes?
